DISTRIBUTES HALLMARK BED LINEN, BEDDING, MATTRESS, SKINCARE AND TOWELS
Hallmark Mattress: 10-year Limited Warranty
What parts are covered? The coil springs, box springs and foundation box are warranted
against manufacturer’s defects for 10 years.
If defective within 2 years We repair free-of-charge. Repair or replace with similar
parts with no charge except for transportation costs.
If defective within 2nd to 10th year We repair with charges. Charges = (prevailing
list price of the product / 10) x (number of ownership years) + (transportation costs).
What are NOT covered? -Normal sagging & impression within 1.5 inch - Mattress size
within +/- 2% limit - Damage due to user’s mishandles, excessive pressures beyond
normal use, chemical spillage. - Infestation of insects & bugs.
Hallmark Bedframe: 3-year Limited Warranty
What parts are covered? Only the wooden structure is warranted against manufacturer’s
defects for 3 years.
Within the 3-year warranty We repair or replace with similar parts with no charge
except for upholstery costs & transportation costs.
What are NOT covered? - Upholsteries - Normal wear & tear - Damage due to user’s mishandles,
excessive pressures beyond normal use, chemical spillage - Infestation of insects
Hallmark Mattress: Warranty Registration
How do I register my warranty? Upon purchase of our mattress product, we will process
the registration and email the confirmation to you within 5 working days.
How do I check my warranty? Simply fill in and submit the form below. We will contact
you within 3 working days.
Hallmark Mattress Warranty
Mattress Product Enquiry Form
If you have any enquiry regarding our mattress products,
please complete the form below and submit it to us. We will contact you within 5